Welcome to Craftella Home (“we”, “our”, “us”). By accessing or using our website at https://craftellahome.com (“Site”), you agree to comply with and be bound by these Terms & Conditions (“Terms”). If you do not agree, please do not use our website.
1. Use of the Site
- You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of others.
- You must be at least 18 years old or the legal age in your jurisdiction to make purchases.
2. Account Registration
- Some features of the Site may require creating an account.
- You agree to provide accurate, complete, and current information and to update it as needed.
- You are responsible for maintaining the confidentiality of your account and password.
3. Products and Pricing
- We strive to display products and pricing accurately. However, errors may occur.
- We reserve the right to correct errors, change prices, and update product descriptions at any time without prior notice.
- All orders are subject to acceptance by Craftella Home.
4. Orders and Payment
- By placing an order, you are making an offer to purchase the selected products.
- Payments must be made using our accepted payment methods.
- You authorize us to charge your selected payment method for the total order amount.
5. Shipping and Delivery
- Shipping terms, fees, and estimated delivery times are described on our Shipping Policy page.
- We are not responsible for delays caused by carriers, customs, or unforeseen events.
6. Returns and Refunds
- Our Return Policy governs returns, refunds, and exchanges. Please refer to our Return Policy for details.
7. Intellectual Property
- All content on the Site, including text, images, logos, graphics, and designs, is the property of Craftella Home or its licensors and is protected by copyright and other intellectual property laws.
- You may not reproduce, distribute, modify, or create derivative works from our content without prior written consent.
8. Prohibited Activities
You agree not to:
- Use the Site for illegal or fraudulent purposes.
- Interfere with or disrupt the Site, servers, or networks.
- Attempt to gain unauthorized access to accounts or restricted areas.
9. Limitation of Liability
- Craftella Home is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products.
- While we make every effort to ensure product quality, we do not guarantee that the Site will be error-free or uninterrupted.
10. Governing Law
- These Terms are governed by the laws of Bangladesh, without regard to its conflict of law provisions.
- Any disputes arising under these Terms shall be resolved in the courts located in Bangladesh.
11. Changes to Terms
- We may update these Terms from time to time.
- The “Last Updated” date will indicate the most recent revision. Continued use of the Site constitutes acceptance of the updated Terms.
12. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
Email: support@craftellahome.com
Website: https://craftellahome.com